I am currently completing a Ph.D. in human-computer interaction (HCI).

My research focuses on understanding freelancers’ experiences with digital labor platforms to design worker-centered interventions. I have harnessed various qualitative and speculative design methods throughout my doctoral studies. My research has had a world-leading impact through academic publications at top venues in HCI and public engagement at international events, such as Pint of Science.

My supervisors are Dr. Marta Cecchinato and Dr. John Rooksby from the social computing group at Northumbria University.

Carlos smiling at the camera

My professional expertise sits at the intersection of understanding human practices and translating research insights into compelling products and narratives.

In 2021 I was a UX intern at Microsoft Research Lab – Cambridge, UK. I worked with Siân Lindley and the future of work team. My research focused on human-AI collaboration and sensemaking.

From 2016 to 2019 I worked in innovation and strategic foresight at the largest humanitarian network: The Red Cross and Red Crescent Societies (IFRC). I led digital engagements, design thinking workshops, and strategic consultations with members from across 192 countries. My design and storytelling expertise was pivotal in developing the IFRC’s agenda and vision for 2030.

I love travelling, cooking (often too spicy food), role-playing games (D&D paladin and wizard), and reading (non-fiction & SciFi).

In Short

Preferred name: Carlos

Pronouns: he/him

Place of birth: Mexico

Current base: Newcastle upon Tyne, UK

Education: BSS CommunicationsPh.D. in HCI (ongoing)

Expertise: Qualitative research, Storytelling, Multimedia design

Currently learning: Front-end Development on Codecademy

Languages: Spanish & English

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