Hi, I’m Carlos πŸ‘‹πŸΌ – UX researcher driving product strategy.

I harness customer and business insights to deliver outstanding experiences. I have 6+ years of experience working on product strategies that solve customer needs while advancing business results.

Let’s connect πŸ‘‡πŸ½

I’m currently working at Thomson Reuters, spearheading the development of tools for the future of work in Tax & Trade Compliance.


Freelance Grow – Designing Worker-Centered UX Concepts

This project explores design opportunities to improve freelancers’ experiences working online.

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TalkFutures – A Mobile App for Participatory Qualitative Research

This app provided alternative modes of participation for volunteers worldwide. It reduced barriers to engaging with organizational decision-making.

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Designing the first humanitarian futures exhibition.

The Future Is Now is an exhibition that comprises multiple artifacts and scenarios that speculate on what humanitarian operations could look like in 2030.

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