Hi, I’m Carlos ππΌ β UX researcher driving product strategy.
I harness customer and business insights to deliver outstanding experiences. I have 6+ years of experience working on product strategies that solve customer needs while advancing business results.
Let’s connect ππ½
I’m currently working at Thomson Reuters, spearheading the development of tools for the future of work in Tax & Trade Compliance.
Featured Portfolio Projects
Freelance Grow β Designing Worker-Centered UX Concepts
This project explores design opportunities to improve freelancersβ experiences working online.

TalkFutures β A Mobile App for Participatory Qualitative Research
This app provided alternative modes of participation for volunteers worldwide. It reduced barriers to engaging with organizational decision-making.

Designing the first humanitarian futures exhibition.
The Future Is Now is an exhibition that comprises multiple artifacts and scenarios that speculate on what humanitarian operations could look like in 2030.