Carlos Alvarez

I am doctoral researcher and designer at Northumbria University Social Computing Lab (NorSC). I research how gig economy platforms shape workers’ experiences. I am particularly interested in online freelancing platforms, and their opportunities and challenges for the future of work. My expertise revolves around qualitative research, audiovisual storytelling, and participatory approaches.

Let’s connect!

Research Interests

  • Human-computer interaction
  • Future of work
  • Gig economy
  • Freelancing platforms
  • Digital wellbeing
  • Participatory design

Recent highlights

Supporting the organisation of the Digital Worker Inquiry (Oct 28-29 online), an event about worker-led data projects in the Gig Economy. Register here.

Summer Research Intern at Microsoft Research Lab Cambridge, UK, with the Enterprise Knowledge Team.

“Why lose control?” A Study of Freelancers’ Experiences with Gig Economy Platforms 🏆 Best Paper Award. In CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2021)

Featured Projects

Designing for Gig Economy Workers in Times of Crisis

This position paper brings attention to the issues that gig economy workers experienced during the COVID-19 pandemic.

“Why lose control?”: A Study of Freelancers’ Experiences with Gig Economy Platforms

In this paper, we qualitatively analysed 528 posts with 7499 comments from four freelancing subforums on Reddit to explore how freelancers perceive online freelancing platforms.

Designing the First Humanitarian Futures Exhibition

‘The Future Is Now’ is an exhibition that comprises of multiple artefacts and scenarios that speculated on what humanitarian operations could look like in 2030.


PhD Reflections from Year 2

Here are three lessons now that I’m two thirds into my doctoral studies. 

PhD Resources and Reflections from Year 1

Embarking in a PhD journey can be daunting, but these resources during my first year has been an incredible asset.

Why I deleted my dating apps before 25?

A personal reflection on a journey of self-discovery and millennial young adulthood.