Hi, I’m Carlos, a UX researcher, design strategist, and visual storyteller.
I deliver outstanding user-centered research to enhance digital products and services. I plan and execute research projects, applying various methods, synthesizing insights, and providing actionable recommendations. I feel comfortable leading efforts at different stages of the product development cycle, whether it is discovering user needs, testing prototypes, or evaluating solutions. I embrace a growth mindset, balance rigor with experimentation, and thrive in a highly collaborative environment. I have worked in various UX and design research roles in three countries.
Let’s connect 👇🏽
During my time at Northumbria University, I’ve published world-leading research studies on the future of work, receiving various awards and international recognition. I’m a Ph.D. Candidate in human-computer interaction, expecting to graduate in the spring of 2023. Check out my list of publications.
I worked at Microsoft Research in 2021, exploring design opportunities to improve human-AI sensemaking interactions.
I co-designed the first humanitarian futures exhibition, an interactive intervention that re-imagined operations at the intersection of emerging technologies, services, and humanitarian needs.
Featured Portfolio Projects
Freelance Grow – Designing Worker-Centered UX Concepts
This project explores design opportunities to improve freelancers’ experiences working online.
TalkFutures – A Mobile App for Participatory Qualitative Research
This app provided alternative modes of participation for volunteers worldwide. It reduced barriers to engaging with organizational decision-making.
Designing the first humanitarian futures exhibition.
The Future Is Now is an exhibition that comprises multiple artifacts and scenarios that speculate on what humanitarian operations could look like in 2030.